CANCELLED: AGM 2020

Dear members,

We have been closely monitoring updates on the spread of the Corona virus. The health and safety of our members is our first priority so we have made a decision to cancel the AGM which was to take place on Thursday 19 March 2020.

Thank you for understanding and support.

With kind regards,

Hertsavers Credit Union team

Coronavirus Contingency Plan

Dear Member,

Due to the Coronavirus, we may need to change our work practice due to reduced staffing or staff working from home.

The rate at which emails are received has significantly increased with more members requesting withdrawals. This increase in emails means that the time we take to respond may increase and hence your withdrawal may take longer than usual.

By far the quickest way of getting a share withdrawal is through the Members Area on the website. If you have yet to register for the Members Area on the website you should do it straight away. You can register here.

Members Area share withdrawals are processed on a daily basis and if submitted before 9 am will show in your bank account the same day or after the next working day. By comparison, email requests for share withdrawals could take up to three working days.

Kind regards,

Hertsavers Credit Union team

Member referrals for Child Benefit borrowers

Members that refer a new member to Hertsavers for a Child Benefit Loan can now claim a £50 referral bonus for themselves and the new member will also receive a £50 bonus as well.

Our Child Benefit Loan service is the most popular loan that we have and last year we loaned out almost £500,000 to our members. This year we are already on target intended to significantly beat that.

You can help by referring your friends that are in receipt of Child Benefit who need a loan. All that they need to do is put your name on their application form in the box labelled “Promo Code”.

As soon as we pay their loan, £50 will be added to both of your accounts with the credit union. Neither payment can be withdrawn for six months by which time they will be ready for their next loan.

Child Benefit Forms are available from the website.

Terms and Conditions apply.

Build your community

The strength of the communities that we live in relies heavily on the members’ ability that live there to access finances when unexpected disasters arise.

This is sometimes referred to as resilience or the ability to recover quickly.

Members of Hertsavers, when faced with a financial challenge, are more likely to be able to access money from their savings or by taking a credit union loan than those people who are living in an area with no access to affordable credit.

The more people that join the credit union, the bigger we get and the better the service that we can provide for our members. So, don’t be shy, tell your friends about Hertsavers and let’s make it grow as our community does.

February newsletter – Hertsavers Credit Union

Some of the topics covered in February’s newsletter include:

  • Details of the Annual General Meeting which takes place on Thursday, 19 March 2020
  • More information about Just Borrow and Open Banking
  • Pointers for ensuring a successful loan application
  • Call for volunteers and board directors
  • A few ideas on how you can celebrate Pancake Day
  • Money-saving tips: Beat the winter

Download February newsletter

Annual General Meeting 2020 – CANCELLED

THE AGM HAS NOW BEEN CANCELLED.  MORE INFORMATION.

Our Annual General Meeting takes place on Thursday, 19 March 2020 at 6.30 pm for refreshments with a 7 pm start. All members and supporters of the Hertsavers Credit Union are welcome to attend. It takes places at Oxlease House, Travellers Lane, Hatfield, AL10 8SG. There is free parking available at the leisure centre next door.

Agenda for the AGM 2020

The Minutes of the AGM 2019 will be available soon.

Nominations for membership as a Board of Director:

If any member wishes to nominate another member for membership of the Board of Directors, nomination forms can be requested from Credit Union Solutions at admin@cus.coop. Before proposing someone please ensure they wish to be nominated and are willing to undertake the duties and responsibilities of being a Director of Hertsavers Credit Union, this includes approval by the Financial Conduct Authority and the Prudential Regulation Authority.

Financial statements 2019

To view Hertsaver Credit Union’s full financial statements document for the year ended 30 September 2019, click here.

Just Borrow – a quick loan service

Just Borrow is our unique loan app which provides a much better member experience than any other loan app. Furthermore the interest rates are much less and the speed of processing is way quicker.

Only credit union members are able to use Just Borrow and our interest rates are much better than those from the competition because we are a not-for-profit community finance lender.

If you want to borrow up to £750 and would like to repay it over up to 9 months, this is the loan for you. It’s quick and the least expensive loan app, which is what you want.

Apply now

All change

We recently introduced our new current account, with a debit card, called the Change Account. This replaces the former card, Engage Cards.

Members who had an account with Engage Cards should receive the new Change Account details and debit card in the post. If you haven’t received yours yet, please email us on office@hertsavers.co.uk. If you don’t wish to have a Change Account or card, please return it to us at The Bungalow, Pinkwell Lane, Hayes, UB3 1PE so that you don’t get charged.

If you would like to apply for the Change Account, please contact us on office@hertsavers.co.uk or call 0208 756 3868  to find out how to apply for this card.

Why have a Change Account?

From just £2 a month, you can enjoy great benefits with a Change Account. Some of these benefits include:

Full transactional account – with a dedicated Sort Code, Account Number and Debit Mastercard® (Chip & PIN protected) therefore you can use it in the following ways:

o Point of Sale, ATM withdrawals and online purchases

o Direct Debits, scheduled and faster payments

o BACS Credits (wages/benefits)

o Choice of single or joint account.

Secure budgeting wallets – allows you to subdivide spending, budgeting and bill payments. Encourages you to protect your money allocated for bills.

Clear payment alerts – automatic online payment alerts as well as optional alerts via SMS, Mobile App and email.

A wide ranging Rewards Programme – well-known brands like Asda, New Look, Pizza Express and Argos offering Cash Back (up to 20%) when you spend instore or online.

Online account management – you can manage your account online therefore enabling you to keep up to date with your balance, transactions or cash withdrawals.

Mobile App account management – manage your account ‘on the go’ with our Mobile App (available FREE through iTunes and Google Play).

24/7 UK based customer support – support via phone, email and secure messaging

Hertsavers Christmas 2019 newsletter

Hertsavers Credit Union is reflecting on a great year after introducing new products and exciting new service delivery improvements. Here is a copy of our Christmas 2019 newsletter which highlights some of these features including:
  • The Change Account, the new current account and debit card
  • Checking your account balance by telephone
  • Easier loan application with the introduction of editable forms and open banking.
For news and updates, follow us on Twitter and Facebook. While you are there, please feel free to share your Christmas tree pics with us, using the hashtag #CUChristmas.