January 2021 sees the change of our service delivery for our members with the introduction of a web app and an upgrade to our operating system. This will provide faster processing times for loans and share withdrawals.

Our new system nicknamed Lace, will process loan applications and share withdrawals from our web app 24/7 which will be ready for payment by our staff during office open hours. This means that you will get results quicker and payments faster.

What does Lace do?

• Provides real-time member account balances
• Automatic assessment, approval and payment of loans which will give you an “end of next day” service
• Sends you Loan agreements for electronic signatures
• Arranges credit checks
• Updates your account.

If you have any queries regarding Lace, please email us on office@hertsavers.co.uk.